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GOODS RETURN ( Expiry & Market Return )



In a FMCG mainly foods, market return and expiry is a common things.

In any standardized format many organization want to deal with the scenario in various ways

1. Give some extra % on the margin and return not accepted 

2. Bring back the goods etc.

3. Dedicated team to visit the stockiest point to check the same

On  the above stated option   are costly.

Design a system :-

1. Ask to send the Stockiest (super / distributor ) only wrapper, in any ways without wrapper it is unsold.

2. Make contract with the PTL ( Part Truck Load) provider on per kg cost.

3. Share the contact with the sales team.

4. Keep few labor to count the wrapper.


How its beneficial

1. Wrapper return via per kg cost will be minimum, Super only contact the PTL provider and they will arrange the pickup and delivery .

2. Weighing the consignment to check for freight cost & Count the only wrapper is easy.

3. Wrapper mainly plastic, on environment concept can be disposed with norms

4. Market reputation will be good as fresh stock available 

5. ROI will be there for super / distributor as stockiest money will not get stuck .

6. After selling the wrapper company can earn something. 

7. Proper accounting for the same can be done and GST benefit can be received. 


In the full scenario if proper accounted then which area what SKU is not selling & in future it can be controlled on sales scenario to minimize the loss. 


Sumit Chatterjee
Senior Supply Chain Manager
Dream Bake Pvt Ltd ( Brand Winkies , Mainly into package Cakes division )

Faculty member for Management Subject under Techno India University .
More than 10 + years’ experience in FMCG Supply Chain
CII Certified Supply Chain Management Professional
MBA Marketing & Finance from Future Business School
Post Graduate Diploma in Logistic & Supply Chain from St Xavier’s
Post Graduate Diploma in Export & Import Management from ICFAI University
Certified Industrial Computerized Accountant 



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